Refund Policy
1. 30-Day Refund Policy
RecurAI offers a 30-day money-back guarantee for our subscription services. If you are not completely satisfied with our service within the first 30 days, you can request a full refund. After the 30-day period, all payments are non-refundable.
2. Free Trial Period
We provide a 14-day free trial period for all potential customers to thoroughly test our system before committing to a paid subscription. We encourage users to take advantage of this trial to ensure our services meet their needs before making a financial commitment..
3. Non-Refundable Scenarios
Refunds will not be issued in the following cases:
- Unused services
- Cancellation of the subscription after the 30-day refund period
- Violations of our policies or terms of service
- Any fraudulent activity or misuse of the service
4. Cancellation and Termination
You can cancel your subscription directly through your dashboard. Cancellation during the 30-day refund period is eligible for a full refund. After the 30-day period, services will continue until the end of the current billing cycle, and no further charges will be incurred.
5. Processing Time
Once we receive your refund request, we will process it within 7-10 business days. You will receive a confirmation email once your refund has been processed.
6. Contact Us
For any questions or concerns regarding our refund policy, please contact our support team before subscribing. We are here to help you understand our services fully and make an informed decision.
Email: hello@recurai.app
By subscribing to RecurAI’s services, you acknowledge that you have read, understood, and agree to this refund policy.