GDPR Policy

1. Introduction

At RecurAI, we are committed to respecting and protecting the privacy and personal data of our users. This GDPR policy outlines our practices concerning the collection, use, processing, and storage of personal data in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").

2. Data Collection

RecurAI collects personal data from users in the following ways:

  • When you sign up for our services
  • When you interact with our customer support
  • Through automated technologies such as cookies and tracking technologies

The types of personal data we collect include, but are not limited to:

  • Full name
  • Email address
  • IP address
  • Usage data and activity logs
  • Payment information (handled by third-party processors)

3. Purpose of Data Processing

RecurAI processes your personal data for the following purposes:

  • To provide, operate, and maintain our services
  • To personalize user experience and improve our services
  • To communicate with you, including responding to inquiries and customer service support
  • To process transactions and manage subscriptions
  • To comply with legal obligations

4. Legal Basis for Processing

Our legal basis for processing personal data under the GDPR includes:

  • Performance of a Contract: The processing is necessary to perform the services you have requested.
  • Consent: We may process your data based on your explicit consent. You have the right to withdraw consent at any time.
  • Legitimate Interests: The processing is necessary for our legitimate interests, provided that these interests do not override your rights and freedoms.
  • Legal Obligations: The processing is necessary for compliance with our legal obligations.

5. Data Sharing

RecurAI does not sell or rent your personal data. However, we may share your data with third parties in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf, such as payment processors and hosting providers.
  • Legal Compliance: When required by law or to protect our legal rights.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. These measures include:

  • Data encryption
  • Regular security audits
  • Access control mechanisms

7. Data Storage and Processing

All personal data collected by RecurAI is stored and processed on servers located in Europe, specifically in Helsinki on Hetzner Dedicated Cloud Servers. We take appropriate measures to ensure the security and confidentiality of personal data, including regular backups and encryption.

8. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with applicable legal, accounting, or reporting requirements.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You have the right to request access to your personal data that we hold.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request the deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request the restriction of processing your personal data in certain cases.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You can object to the processing of your personal data under specific conditions.
  • Right to Withdraw Consent: If processing is based on your consent, you have the right to withdraw that consent at any time.

10. Exercising Your Rights

To exercise any of your rights under the GDPR, please contact us at hello@recurai.app. We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority.

11. Changes to This Policy

We may update this GDPR policy from time to time. We will notify you of any changes by posting the new policy on our website. Your continued use of our services after the changes take effect signifies your acceptance of the revised policy.

12. Contact Information

If you have any questions or concerns about this GDPR policy or our data practices, please contact us at:

Email: hello@recurai.app

By using our services, you acknowledge that you have read, understood, and agree to this GDPR policy.